Any women who has a history of offending, or is at risk of offending/re-offending; and who has multiple and complex needs (such as experience of domestic abuse and drug and alcohol issues).
What will happen next?
When we receive your call or referral form we will contact you on a withheld number and ask if you can talk- at this point you can hang up or pretend we are a nuisance call (we will go along with it).
When you are able to talk call us on 0121 440 1443 we will arrange an assessment appointment for you here at the office.
Address: 58-62 Lyndon House, Birmingham, B16 8PF
We aim to assess you within 48 hours of receiving the your call / referral.
The assessment involves completing a form, with the help of a support worker who will take you through it step by step. The assessment form takes around half an hour to complete. This form covers things such as confidentiality and information sharing, your support needs (e.g. if you need counselling or a befriender for example), and who we should contact in case of an emergency.
The assessment will tell us if, and how, we can best support you:
- If our services are suitable for you, you will be assigned a support worker who will provide one-to-one support sessions (which might mean going to meetings with you, helping you to claim benefits, applying for suitable accommodation or just to simply have a chat).
- If our services do not best meet your needs, we will signpost you to the appropriate agency and ensure that the referral is picked up for you.
What do we offer?
One-to-one support: You will be assigned a support worker who will work with you on a one-to-one basis to devise a support plan of your goals and needs, and help you to achieve these goals and access support for any additional needs you may have. Unlike some of the other organisations, WAITS are not time-bound, meaning we can support you until you are ready to move on.
Advocacy: supporting you with making difficult/important phone calls, speaking on your behalf if you feel unable to do so- ensuring you have a voice even when you feel most vulnerable.
Agency Co-ordination: Some women, especially those with multiple and complex needs find themselves having to repeat their stories over and over again, or may feel overwhelmed when having to arrange lots of different appointments. If you are receiving support from WAITS, we will help to organise and co-ordinate all the agencies involved in your care, so you can concentrate on the more important bit!
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